MCC Invoices when interfacing to MSC - Wrong employee name appears

After the conversion to Blue Ivory (BI), Crowley Logistics USA reported that all transactions sent from MCC to MSC are now automatically assigned to an employee.

This behavior was reviewed with the QA Team and confirmed to be the current expected behavior in Blue Ivory. The following explanation was provided:

"This behavior is currently expected because the integration identifies and assigns the employee associated with the integration. The alternative would be to leave the employee field blank; however, at this time, the system has been designed to retain the current behavior."

As this functionality differs from the customer's expected workflow, we are submitting a request for further review of the available options, including the possibility of leaving the employee field blank instead of automatically assigning an employee during the integration process.

NID: 37245
Account Name: Crowley Logistics USA
Case Number: 00278346