Administrators currently lack visibility and control over active user sessions in the Flow WMS App. When a user experiences issues due to a lingering or locked session on a device, there is no mechanism for administrators to view, manage, or terminate these sessions remotely. Additionally, users connecting from a new device are unable to close previous sessions themselves, leading to delays in task execution and increased support overhead.
Implement Administrator Controls to view all active sessions per user, including device ID, session start time, and activity status.
Ability to remotely terminate any active session to resolve device or access issues.
When logging in from a new device, users should be prompted to close any previous active session if one exists. Provide a clear message indicating the session conflict and allow the user to proceed by terminating the older session.
This is a necessary feature in the WMS portal (two first points). The third point is to be implemented in Flow and we'll need to do some brainstorming to detect possible conflicts with the current implementation.